PWR203 - 5 STEPS TO BUILD AN FAQ KNOWLEDGEBASE WITH COMMUNICATION SITES

John Peluso  MVP, RD

A good FAQ knowledgebase can be a powerful resource for your organization. In addition to providing a centralized repository of relevant information, you’re able to establish a robust self service support model that your organization can take advantage of. With SharePoint communication sites, you can easily create an FAQ Knowledgebase. It enables you to keep people up-to-date with news, and informed about product launches, campaigns, events, and policies. They’re the building blocks for a FAQ knowledgebase that connects the workplace, supporting communication and fostering engagement.

In this interactive session, you’ll learn the 5 steps to effectively build an FAQ knowledgebase with communication sites that is modern, fast, beautiful, and natively mobile

 
Level: Intermediate - Platform: Cloud/Online