Sue Hanley is a consultant and Office Servers and Services MVP specializing in the "people side" of collaboration and knowledge management solutions. She is the co-author of three popular SharePoint books that focus on business challenges - Essential SharePoint 2007, Essential SharePoint 2010, and Essential SharePoint 2013. She also writes the Essential SharePoint blog for Computerworld at http://www.computerworld.com/blog/essential-sharepoint. Her areas of expertise include knowledge management, strategy, information architecture, user adoption, governance, and business value metrics. Immediately prior to establishing her own consulting practice, Sue led the Portals, Collaboration, and Content Management practice for Dell Professional Services.