BV105 - Behind the buzzwords: using chatbots & AI for everyday wins

Matt Wade  MVP

Terms like artificial intelligence, chatbots, and cognitive services are hot topics in today's tech world. Drop by to get under the covers with everyday uses of AI and hear examples of practical applications of using bots in Office 365 to make your colleagues' and customers' days easier and more productive.

From automating tasks to being a central source of knowledge, it's not that difficult to cash in on this new tech to improve process, knowledge management, productivity, and customer engagement.

Level: Intermediate   -    Platform: Cloud